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Our Services

How we can help your business thrive, and reach all your goals.

Workplace Advice Line

Get expert Human Resources and Employment Law advice to make informed decisions and take the right actions in your business.

Need a quick answer to a curly people and culture question?
We're here to help.

Our team of experienced Human Resources professionals are here to help you navigate the complex world of employment law, compliance, and best practices. Whether you have questions about hiring, employee relations, compensation, benefits, or anything in between, we have the expertise to provide you with the answers you need.

Our team are available to provide guidance and support to employers like you. With our expert advice, you can feel confident in your decision-making and ensure that your workplace is a positive and productive environment.

Our Workplace Advice Line provides timely and practical solutions to your Human Resources challenges, so you can focus on growing your business. 

Our Workplace Advice Line offers:
●      Phone, email & zoom support when you need it. 
●      Problem solve everyday Human Resources and Employee Relation issues quickly and efficiently. 
●      Access to template Contracts, Position Descriptions, letters and policy templates tailored for your industry.
●      Provide advice on Fair work Compliance including modern awards and salaried positions. 
●      Monthly workplace updates on legislation and case law.

Ignite HR and Employment Law, we have developed a wide range of expertise in several industries, from small to large organisations, specialising in the Healthcare Industry, including Aged Care, Disability Support, Trade industry including Building and Construction, Electrical, Automotive and Manufacturing industries. 

We have worked closely with our clients and industry experts to understand the unique challenges and opportunities in each of these areas, allowing us to deliver a specialised and tailored service, to meet  specific needs.

Workplace Advice Line - How We Help

A holistic approach to all things people, culture & law.

As consultants, our job is to understand your organisation's biggest and most valuable asset, your people. Every person, organisation, and matter is different, and we aim to respond to our client's needs by providing highly specialised and tailored solutions that are prioritised, practical, and in line with your strategic goals. 

We begin our partnership by asking curious questions that unpack your pain points and discuss your ideal outcomes and goals. We then work collaboratively to create a customised plan to achieve these outcomes, with key deliverables to ensure that we are kicking goals. 

Our approach is to provide our clients with a light at the end of the tunnel by building strong connections through delivering clear communication, sharing expertise and knowledge, and ensuring our client's are comfortable. 

Workplace Advice Line
On call support for your business

Ignite HR & Employment Law's Workplace Advice Line is a budget-friendly subscription-based service that provides phone and email advice on employee disputes, industrial relations negotiations, employment contracts and everything your workplace needs to succeed. Spanning across human resources and workplace and industrial relations, our team assists with providing expert knowledge and expertise to our members to ensure that they are operating within legal frameworks and considering best-practice.

Aged Care Support

We understand that running an aged care facility requires great output from management to provide high quality healthcare services to residents and manage teams.

As an HR outsourcing provider, we ensure that your organization is up to date with the latest Fair work and industry trends, that it continues to comply with all relevant laws and regulations and assist with mitigating potential risks.

Provider Disability Support

We have worked closely with disability providers as an HR outsourcing partner as our team is well versed with the Fair Work Act, National Employment Standards, and industry-specific regulations.

Managing a diverse workforce that operates under specific awards and/or enterprise agreements, and that are involved in the National Disability Insurance Scheme can be complex at times, which is why our team is here to help.  

Employment Contracts & Handbook

Drafting and preparing contracts is an essential function of a business to form a solid workforce foundation that complies with awards and employment standards.

We work collaboratively with clients to create contracts that are tailored to specific sectors that are within current legislation and industry norms.  

Small Businesses & Startup Support

Owning a small business or employing people in a start up and don't know where to start? Our Small Business Start up pack provides the following:

Employment & Workplace Law

Our expert team of lawyers and specialists to assist you with your sensitive and challenging issues. 

Employee or Employer?
We're here to resolve your workplace matters.

Do you need an employment lawyer to advise, support, assist, or represent yourself or your organisation with a legal matter?

From representation at the Fair Work Commission to supporting and resolving complex workplace issues, our approach to resolving legal matters is our point of difference. 
 
With Karen Ansen at the helm, our expertise, diligence, and commitment to our clients make us the option for supporting all your employment law needs. We are uniquely dedicated to our clients and operate with approachability at our core. We won't bamboozle you with jargon, and you can always contact us directly to discuss your concerns.
 
Engaging with us is easy and you can be assured that you are in the safe hands of highly specialised and credentialed legal practitioners that are committed to not just your matter, but your overall well-being.

Employment & Workplace Law Services

Employment & Workplace Law FAQ's

Workplace & Industrial Relations

Over 20 years of experience advising and supporting individuals and organisations.

We're here to expertly advise & support your workplace.

Do you need an expert to assist, develop, manage or execute a matter relating to industrial or workplace relations in your organisation?

Engaging with us as a third-party provider for your employee, workplace, or industrial relations matter minimises and mitigates internal bias, pressure, and risk for your organisation as we operate independently, without the distraction or bias-introducing operational context.
 
With decades of experience in this area, we provide support in all things "relations" including Enterprise Agreements, workplace investigations, performance management, conflict resolution, terminations, and transfer of business.
 
Uniquely positioned, we utilise both employment lawyers and human resources professionals to provide tailored solutions for our clients and operate within the legal framework and intertwine best-practice HR to deliver outstanding results.

Workplace & Industrial Relations Services

Workplace & Industrial Relations FAQ's

Human Resources

Consultants that are passionate about your people & culture function.

We're here to get the best out of your people.

Do you need an HR professional to support develop, manage or implement best-practice people and culture frameworks? Or do you need assistance to run your day-to-day people operations?
 
Many organisations begin their business journey believing that they do not require support or assistance with their people and culture function.  However, it generally doesn't take long before discovering that people are multi-layered and complicated characters and that a one-size-fits-all approach to people just doesn't work.

This is where we step in.
 
We create tailored, people-centred HR solutions for your organisation. From the fundamental building blocks of HR to a phone-a-friend partnership, we offer end-to-end support to ensure you're actively working to create and foster high-performing and engaged teams that are legally compliant, with best practice in mind. 

When required

Advisory Support

We provide support on an as-needed basis, in what we call our "business as usual". These are the day-to-day organisational and operational issues that arise where you quickly need an answer, or to fact-check to follow best-practice and maintain compliance. This might include Industrial Instrument interpretation, employee correspondence, compliance requirements and/or employee documentation. 

We provide this service in a way that supports your needs whether that be over the phone, email, or a coffee.

Transactional

Top-Up Services

Our top-up service is a monthly retainer where our expert consultants deliver human resources services to your organisation. We support the day-to-day people and culture function, and actively work as part of your team to deliver a spectrum of people and culture services.
 
Working collaboratively, this option is a tailored approach to what your organisation needs, which may be a combination of tactical and strategic services. You name the mix, and we deliver. It's that easy.

Transformational

Projects & Frameworks

Projects and frameworks encompass services that set the foundation for your people and culture function or enable and implement change that is best practice, and compliant under legislation. 

From employee engagement, to workforce planning to redundancies, we work with you to efficiently and effectively deliver projects that support and grow your organisation, in line with your strategic and operational objectives.

Human Resources - Our Capability

Human Resources Top-Up Services

Human Resources Projects & Frameworks

Employee or Employer?
We're here to resolve your workplace matters.

Our team of experienced Human Resources professionals are here to help you navigate the complex world of employment law, compliance, and best practices. Whether you have questions about hiring, employee relations, compensation, benefits, or anything in between, we have the expertise to provide you with the answers you need.

Our team are available to provide guidance and support to employers like you. With our expert advice, you can feel confident in your decision-making and ensure that your workplace is a positive and productive environment.
Our Workplace Advice Line provides timely and practical solutions to your Human Resources challenges, so you can focus on growing your busines 

Accreditation

Experts supporting your organisation to meet industry standards. 

Our experts are here to support your organisation to shine.

Do you need a team of experts to support and assist your organisation to prepare and meet accreditation standards?

Accreditation in the health, aged, or disability industries can often be an overwhelming time for providers, including internal resources. Striking the right balance between the day-to-day operations, and actively working on prepping for accreditation can be difficult due to time constraints, lack of resources, and lack of experienced employees to aid in this journey. 
 
We work with a highly experienced team of industry experts to audit, plan, manage and undertake accreditation and compliance work to ensure that your organisation is in the best place to meet, and exceed the standards in your industry.

Accreditation & Compliance Services

OUR APPROACH

Scope

We send our specialist onsite to undertake an audit against the Standards. From this site visit, we produce a detailed report outlining the current state of the organisation against these standards.

Plan

From this report, we derive a project plan, and outline practical steps to achieve compliance gaps with a risk assessment attached to prioritise and address urgent issues.

Execute

We lead the project, ensuring that internal or external stakeholders are assigned to tasks, with key milestones to be met during the process. We work with internal stakeholders to achieve these objectives to allow for professional development and growth.

Wrap Up

At the close of the project, we close out the project through sending our specialist onsite once again to conduct an audit to ensure there are no stones unturned or any compliance needs unmet. 

How can we
help you succeed?

Let's start the conversation.

Phone: 0417 552 115
Email: hello@ignitehr.com.au
Newcastle | Central Coast | Greater Sydney | Virtual